- Job id
- 20279
- Location
- Tokyo
- Full/Part Time
- Full-time
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Job Summary & Responsibilities
GSAM Japan is looking for a highly motivated and energetic candidate to join Shareholder Services and become part of the global team with the opportunity to work closely with colleagues from Asia, Europe and the US.• Cover key servicing activities for our domestic and offshore product offerings, including:
- Coordinate with the custodians/trust banks to resolve matters related to trade settlement and funds clearance
- Manage daily activities such as bank reconciliations and trade monitoring/reporting
- Drive timely resolution of issues related to shareholder servicing, money movement, and other operational areas
- Liaise with key vendors to ensure sustained process improvement and efficiencies related to day-to-day responsibilities
• Review necessary client documentation related to account opening and AML/KYC requirements
• Create customized reports for a wide variety of clients and distributors
• Support the product launch and account implementation process for Japanese domestic fund, offshore fund, separate account and alternative investment products
• Coordinate with GSAM teams in London, Chicago, and across Asia-Pacific in setting up products, accounts, and managing client issues
• Monitor and escalate service issues to ensure a high quality response to clients
• Measure and track adherence to regulatory and company compliance standards, including Sarbanes-Oxley
Basic Qualifications
• Minimum of 2-4 years in an operational or service environment, preferably in the financial services industry• Knowledge of mutual funds and/or alternative investment products a plus
• Strong relationship building skills with a high energy level and resilient temperament
• Excellent communicator in Japanese and English, both internally and externally
• Achievement orientation and willingness to excel and succeed
• Service-minded and client-focused in approach to the role
• Team-oriented and self-motivated
• Ability to take ownership of issues and knowledge of when to escalate items to management
• Strong interpersonal and communication skills and able to deal with people at all levels both internally (i.e. Portfolio Managers, Distribution and Infrastructure) and externally (i.e. Recordkeepers and Distributors)
• Strong organizational skills and ability to set own priorities
• An ability to work to tight deadlines and with activities and targets which may change at short notice
Goldman Sachs is an equal opportunity employer. © The Goldman Sachs Group, Inc., 2013. All rights reserved.
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