Team Assistant

• Job #130080
• Job TitleTeam Assistant
• Job FamilyAdministration
• Job TypeAdministrative
• GradeGB
• LocationCotonou, Benin
• Recruitment TypeLocal Hire
• Language RequirementEnglish [Essential]
• Closing Date29-Jan-2013

Background / General description:
The World Bank Country Office in Benin seeks applications for a position of Team Assistant in the Administrative and Client Support (ACS) Network. The Team Assistant will be a member of the Country Office staff recruited locally and based in Cotonou, Benin. The Team Assistant has dual reporting to a supervisor in the sector team (s) and to the Executive Assistant based in the Office of the Country Manager, Cotonou, Benin. Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.
Duties and Accountabilities:
Among other duties, the Team Assistant will (i) Provide and carry out the full range office support work in a very demanding international work environment; (ii) Co-ordinate with service units, and liaise frequently with team members both in Washington and in the Country Office; (iii) Co-ordinate time management and schedules, taking current and future priorities into account, anticipate and monitor changes, and communicate the information; (iv) Produce complex texts, reports, presentations, charts, graphs according to standard Bank formats and distribution; (v) Draft correspondence and proofread materials; (vi) solve non-routine problems creatively and resourcefully, and assist in the preparation and logistical planning of various events; (vii) Track assigned tasks/project steps/ timetables using modern office management technologies, coordinate with relevant staff, provide assistance and/or information on project-related matters; (viii) Maintain up-to-date work unit project and other files (both paper and electronically); and retrieve data from various sources and compile these for use by the Country Management Unit (CMU).
Selection Criteria:
Among other criteria, the successful candidate should be holding a minimum of college diploma preferably in Secretarial Studies or Office Management or Business Administration, or other relevant qualification; with at least 3 years of direct relevant experience in a large International or Service or Private Sector Organization; proficient in English (verbal and written) and effective time management and organizational skills. Competencies Technology and systems knowledge - Demonstrates advanced knowledge and experience working with Microsoft office applications (Excel, PowerPoint, Word, etc.). Has ability and willingness to maintain up-to-date knowledge and skills as technology. Project and task management - Exhibits good organizational, problem-solving skills and ability to work competently with minimal supervision. Demonstrates attention to detail and quality. Has ability to manage multiple tasks and complete tasks within agreed schedule. Institutional policies, processes, and procedures - Demonstrates knowledge of own department's programs and products, knows key players, understands own role. Displays understanding of WB policies and procedures relevant to the area of assigned responsibilities and is able to apply/ implement them. Versatility and adaptability - Demonstrates flexibility and is receptive to the implementation of new solutions. Is willing to stretch own capability. Demonstrates motivation to avail and adapt oneself to effecting change. Client Orientation - Exhibits positive and professional client service attitude; is able to understand clients' needs and complete them professionally. Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so. Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view. Knowledge, Learning and Communication - Has good knowledge of official unit's language(s). Able to write clearly, edit and proofread draft communications. Able learn and share knowledge/information across the unit. Business Judgment and Analytical Decision Making - Able to manage information and support retention and disposition of information and records. Can search, report, and deliver basic information from various sources and independently respond to basic inquires.

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