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Team Assistant
Job #
123093
Job Title
Team Assistant
Job Family
Administration
Job Type
Administrative
Grade
GB
Location
Moscow, Russian Federation
Recruitment Type
Local Hire
Language Requirement
English [Essential]; Russian [Essential]
Closing Date
13-Jan-2013
Background / General description:
Note: A potential candidate has been identified and intends to apply for this position. However, this remains a competitive process and interested candidates are encouraged to apply. ECA Mission, Principles and Vision To meet demands in a rapidly changing Region, the World Bank partners with governments and other stakeholders to: • Promote growth and create jobs; • Encourage social inclusion and fight poverty • Foster good governance; and • Address global needs The ECA Region offers customized knowledge and innovative financial products to address these challenges in a timely manner. Our Guiding Principles • Client centered • Working in partnership • Accountable for quality results • Dedicated to financial integrity and cost-effectiveness • Inspired and innovative Our Core Values • Personal honesty, integrity, commitment • Working together in teams -- with openness and trust • Empowering others and respecting differences • Encouraging risk-taking and responsibility • Enjoying our work and our families Regional Context The Europe and Central Asia (ECA) Region comprises 30 extremely diverse country clients, with a population of nearly 500 million people. Four of our clients are IDA only and another five are IDA blend countries. The remaining 21 are IBRD credit-worthy, though not all have active lending programs. Although ten of our clients have joined the EU and seven of these have graduated, most continue to remain active recipients of knowledge and/or lending services. Country Assistance Strategies reflect this strong diversity with substantial variation in lending prospects, but strong demand for Bank technical services is present across the board. Most countries in ECA have restored the output levels that they had before the 2008-9 global economic crises. At the same time, growth has been slower than before the crisis in most countries in the region – average real GDP grew by 4.8 percent in 2011 compared to an average growth rate across the ECA region of 7.2 percent in 2007. The ongoing sovereign debt and banking sector problems in Western Europe now pose new challenges to the sustainability of this tepid recovery. This year, growth in the ECA region is projected to slow to 3 percent. The Eurozone crisis affects the ECA region through three channels – finance, trade, and workers’ remittances. The relative importance of these channels depends on the degree and nature of a country’s integration with the Western European economy. As a result, growth in the economies of Central and South Eastern Europe, which are being most directly impacted by the uncertainties in the Eurozone, is expected to reach only 1.1 percent this year. To respond to these growing downside risks, the World Bank Group announced in early 2012 that it would make available US$27 billion in funding over the next two years. This financial support is targeted at the countries that are most likely to be affected by Europe’s growth slowdown. It aims to support these countries in implementing structural reforms that will strengthen their growth prospects, facilitate fiscal consolidation, while protecting the poor and vulnerable. In addition, to deliver specific assistance to middle-income countries requiring services that cannot be fully funded by the Bank’s own resources, ECA is increasingly using Reimbursable Advisory Services (RAS). Under RAS programs, the Bank works with countries at their request and provides reimbursable technical advice. While ECA has been engaged in over 90 RAS programs since 2005, over 30 RAS agreements were signed in FY2011-12. Countries that have signed RAS agreements include: Albania, Bulgaria, the Czech Republic, Estonia, Georgia, Kazakhstan, Latvia, Slovakia, Slovenia, Poland, Romania, and the Russian Federation. World Bank support in ECA reached US$6.6 billion in fiscal year 2012, including US$6.2 billion from the International Bank for Reconstruction and Development (IBRD) and US$362 million from the International Development Association (IDA). Lending was targeted in support of three regional pillars: deepening reforms for improved competitiveness, supporting social sector reforms for inclusive growth, and helping countries to adapt to climate change and improve energy efficiency. Country Context The Russian Federation joined the World Bank (IBRD and IDA) in 1992. The Bank has provided financing for 64 projects in different sectors totaling slightly over US$10.4 billion in IBRD loans. US$9.9 billion has already been disbursed, which represents about 95 percent of the total portfolio. Currently, the Bank’s financing to Russia is provided in the form of investment lending operations. The current IBRD Portfolio consists of nine projects for a total current commitment of US$756 million (as of August 9, 2012). There is steady demand for RAS, with continued interest from the regions and growing demand from the federal government. The new 2012–16 Country Partnership Strategy (CPS) was discussed by the World Bank Group’s (WBG) Board of Executive Directors on December 20, 2011. The strategy endorsed an envelope of up to US$5 billion to support the program over the next five years. It is fully aligned with the Government priorities and covers four themes: (i) Increasing Growth and Diversification; (ii) Expanding Human Potential; (iii) Deepening Russia’s Global and Regional Role; and (iv) Improving Governance and Transparency (as a crosscutting theme). Russia is a strategic partner for ECA. WBG engagement with the country is unique in that it is three-dimensional: global, regional, and national. At the global level, Russia has increased its contributions to IDA and supports the provision of global public goods through contributions to global funds. The WBG offers its expertise to help prepare Russia’s chairmanship of international forums. At the regional level, the WBG supports Russia as an emerging donor for less-developed countries in ECA. Russia is already a significant provider of development assistance through a growing portfolio of IDA-IBRD-administered trust funds. At the national level, the WBG aims to maximize its development efforts by reaching out to the regions in Russia with the most development needs. The Russia program is distinguished by several cooperation and innovation initiatives. These include IFC-Bank subnational lending, reimbursable technical assistance, and a joint strategy that gives the IFC and the Multilateral Investment Guarantee Agency (MIGA) a key role in private sector development. The WBG is in constant search for innovative engagement opportunities and instruments, such as direct lending to regions with a sovereign guarantee and a mechanism to fund analytical work and technical assistance to poorer regions. Analytical and Advisory Services (AAA) remain an important part of the IBRD’s engagement in Russia. In close cooperation with the Government, AAA products are helping to modernize public finance and administration, improve social service delivery, and enhance the investment climate. Demand has grown rapidly for RAS. Demand covers a wide range of activities that are well aligned with Russia’s development challenges, from human development to social assistance, PPPs, and capacity-building for Overseas Development Assistance (ODA). Since 2007, the WBG has provided Government-endorsed RAS to more than 30 of Russia's regional governments. Country Unit Context: The Moscow-based ECCU1 Team Assistant reports administratively to the local ECCU1 Management. Under immediate supervision and guidance of local Country Office staff, the Team Assistant carries out the full range of office support work and backs up other Team Assistants. This office support work includes routine office functions, monitoring schedules related to tasks and products of local staff, and provision of logistical, administrative and office support to ECCU1 management and visiting staff. For this purpose, the Team Assistant coordinates extensively with Sr. Executive Assistant, peers, Program Assistants, and with other service units in the CO.
Duties and Accountabilities:
- Team support: handle all incoming and outgoing correspondence of and/or c/o Moscow-based unit, while ensuring adherence to departmental, regional and Bank guidelines and processing procedures. - Maintain files and records (both paper and electronic) of Moscow-based unit to the extent required to back up the central filing system at HQ, other official databases (e.g. Procurement, FM) and the Bank-wide document storage and retrieval systems (Business Warehouse, SAP, Iris). - Arrange appointments, maintain calendars and make travel arrangements for local unit’s staff. Assist in preparation and arranging local schedules for visiting missions, as well as coordinate administrative arrangements for such. Coordinate schedules taking priorities into account, monitor changes, and communicate the information to appropriate staff. - Assist in collection and initial processing of regular standard reporting of end-borrowers and PIUs, other Program/project-related data, updating CPPR monitoring forms, etc. Track other assigned task/project steps/timetables, coordinate with relevant staff and provide assistance and/or information on project related matters. - Use word processing or desktop publishing skills to produce complex text, reports, figures, graphs, etc., according to standard Bank formats and distribution. - Maintain current distribution lists, phone/address lists of project/product contacts, and distributes documents for local unit staff. - Handle routine inquiries from the borrowers and clients regarding WB rules and procedures, project status, etc., as well as outside requests from third parties for information which is legible for dissemination for public domain. For this purpose, if required, seek advice and assistance from relevant staff and units of Moscow Office. - Assist in preparation and logistical planning of various events, e.g. conferences, workshops, negotiations, etc. In addition to performing the full range of office support work within a team, a significant part of the job entails provision of some managerial support (e.g., database management, task management, major event/course planning, etc.), which requires strong proactivity and planning skills.
Selection Criteria:
Knowledge of and ability to execute business processes involving diverse and intricate work procedures related to the processing and production of assigned outputs in a timely manner; Good knowledge of business processes and procedures, and ability to make appropriate linkages in work requirements and anticipate next steps; Ability to retrieve reference materials from various sources (e.g., databases, filing systems, Internet, etc.); Effective time management and organizations skills; Demonstrated initiative and resourcefulness; Committed team player with demonstrated inter-personal skills and ability to work effectively in a multi-cultural environment; Proficient English and Russian written and spoken skills; Ability to produce high-quality work under pressure; Ability to pass relevant Bank Group tests in place at time of recruitment (e.g. English language, computer applications, etc.) as required; Willingness to seek assistance from more experienced staff and learn from them; Excellent computer skills Minimum Education/Experience: Bachelor’s Degree and relevant experience; Minimum Years of Relevant Experience: 2. This position is subject to local recruitment (local salary scale). COMPETENCIES Technology and systems knowledge - Demonstrates advanced knowledge and experience working with Microsoft office applications (Excel, PowerPoint, Word, etc.). Has ability and willingness to maintain up-to-date knowledge and skills as technology. Project and task management - Exhibits good organizational, problem-solving skills and ability to work competently with minimal supervision. Demonstrates attention to detail and quality. Has ability to manage multiple tasks and complete tasks within agreed schedule. Institutional policies, processes, and procedures - Demonstrates knowledge of own department's programs and products, knows key players, understands own role. Displays understanding of WB policies and procedures relevant to the area of assigned responsibilities and is able to apply/ implement them. Versatility and adaptability - Demonstrates flexibility and is receptive to the implementation of new solutions. Is willing to stretch own capability. Demonstrates motivation to avail and adapt oneself to effecting change. Client Orientation - Exhibits positive and professional client service attitude; is able to understand clients' needs and complete them professionally. Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so. Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view. Knowledge, Learning and Communication - Has good knowledge of official unit's language(s). Able to write clearly, edit and proofread draft communications. Able learn and share knowledge/information across the unit. Business Judgment and Analytical Decision Making - Able to manage information and support retention and disposition of information and records. Can search, report, and deliver basic information from various sources and independently respond to basic inquires. The World Bank Group is committed to achieving diversity in terms of gender, nationality, culture and educational background. Individuals with disabilities are encouraged to apply. All applications will be treated in the strictest confidence. Only short-listed candidates will be contacted.
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